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Terms & Conditions -
**KEY UP GETAWAYS LLC**

Effective Date: [11/1/2024]

These Terms and Conditions (“Terms”) govern all bookings made by Key Up Getaways LLC (“Company”) for luxury vacation packages. By selecting "Confirm" and submitting payment, the client (“Client”) agrees to the following terms:

Overview of Terms

Welcome to Key Up Getaways LLC! Our Terms and Conditions set forth the rules and guidelines for all consultations and bookings related to our luxury vacation packages. By engaging our services, you agree to the following:

  1. Consultation Services: We offer expert travel consultation for planning your luxury vacations, subject to a fee that may be credited towards your future booking.

  2. Booking Confirmation: Confirmations are sent via email once full payment has been received.

  3. Payment Terms: Full payment is required for confirmed bookings, using the accepted payment methods specified during booking.

  4. Cancellation Policy: Our cancellation policy details the timelines and potential fees associated with booking cancellations. (See Detailed Terms & Conditions)

  5. Changes to Itinerary: Requests for itinerary changes should be submitted in writing, and additional fees may apply.

  6. Liability: Clients assume all travel-related risks and are advised to obtain appropriate travel insurance.

  7. Governing Law: These Terms are governed by Michigan law, with jurisdiction in St. Clair County.

  8. Acknowledgment: By completing payment, clients acknowledge that they have read, understood, and agree to these Terms in their entirety.

  9. Contact Information: For queries, please contact us via email or phone.

Detailed Terms and Conditions

These Terms and Conditions (“Terms”) govern all consultations, bookings, and follow-up services provided by Key Up Getaways LLC (“Company”) for luxury vacation packages. By stating "Confirm" and applying payment, the client (“Client”) agrees to the following terms:

Consultation Services

  • Scope of Consultation: The Company offers consultation services to assist Clients in planning their luxury vacation. This includes destination recommendations, itinerary planning, and travel advice.

  • Consultation Fees: A fee of [$100] may be charged for consultation services, which may be applied toward the total cost of any subsequent booking. Should the Client choose not to proceed with a booking, the consultation fee remains non-refundable.

  • Consultation Duration: Each consultation will last approximately [1 hour with a stipulation of no more than 2 hours] and can be conducted via phone or video call at a mutually agreed-upon time.

Booking Confirmation

  • A booking is confirmed once the Client has made the payment and received a confirmation email from the Company.

Payment Terms

  • Full payment is required to book consultant services & confirm bookings. Accepted payment methods include credit cards, debit cards, and other electronic payment methods as specified at the time of booking.

Cancellation Policy

  • Clients may cancel their bookings up to [24 Hours]  1 day prior to the date of departure and request a full refund, minus a processing service fee of [$25.00]. 

  • All refunds are based on the Suppliers Cancellation Policy and will be followed as per the suppliers terms and conditions. 

Changes to Itinerary

  • Any request for changes to the itinerary must be made in writing. The Company will do its best to accommodate requests, but additional fees may apply based on the changes requested per the suppliers policies.

Liability

  • The Company is not responsible for any personal injury, property damage, or loss incurred during the vacation. Clients assume all risks associated with travel and must obtain appropriate travel insurance.

Governing Law

  • These Terms shall be governed by and construed in accordance with the laws of the State of Michigan and the Travel Industry. Any disputes arising under or related to these Terms shall be subject to the exclusive jurisdiction of the courts located within St. Clair County, MI.

Acknowledgment

  • By signing &  paying for the services, you state that you agree to the terms and conditions herein and will or have payed / paying the suppliers through the invoice created, the Client acknowledges that they have read, understood, and agree to these Terms and Conditions in their entirety.

Contact Information

  • For any questions regarding this invoice or these Terms, please contact us at:

    KEY UP GETAWAYS LLC
    Email: [Myllynda.Clark@keyupgetawaysllc.com]
    Phone: [810-434-3268]

Please review these Terms carefully and retain a copy for your records. Thank you for choosing Key Up Getaways LLC for your luxury vacation experience!

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Proud Partners

We are grateful to our most supportive partnership, aligned with KEY UP GETAWAYS LLC Proud Partners. Recognizing how important travel suppliers & continued education within the travel industry is to everyone's success, these companies invest their time and resources to support KEY UP GETAWAYS LLC  mission and ensure a healthy and robust travel agency distribution channel.

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Avoya Travel®
CST: 2085569-40
Fla. Seller of Travel Ref. No. ST36781
© Avoya Travel®. All Rights Reserved.

©2023 by Key Up Getaways LLC.

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Independent Travel Agency | St. Clair County, MI & Macomb County, MI | Grand Rapids, MI

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